About Twin Palms Insurance Group, The Ward Agency

Local Independent Insurance Agency in St. Augustine, FL

A Local Insurance Agency Built on Trust, Choice, and Care

Twin Palms Insurance Group, The Ward Agency brings together local knowledge, personalized guidance, and access to multiple carriers to help clients protect what matters most. 



Insurance should feel clear, personal, and thoughtfully tailored to your life. Twin Palms was built on the belief that clients deserve more than one-size-fits-all policies and rushed conversations. Every recommendation starts with listening, understanding your priorities, and helping you make informed decisions with confidence.


Rooted in St. Augustine and guided by a client-first approach, our team delivers tailored insurance solutions for homeowners, drivers, families, and business owners throughout the region.

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Meet the Principal Agent

Allyson Ward

Twin Palms Insurance Group, The Ward Agency is led by Principal Agent Allyson Ward, whose approach to insurance is rooted in trust, care, and personalized guidance. More than building policies, she believes in building lasting relationships and helping clients feel confident in the protection they choose.



Twin Palms Insurance Group is more than an insurance agency—we’re a family committed to protecting yours. Every client relationship matters, and every policy conversation is shaped by care, attention, and a genuine desire to help you feel prepared for whatever comes next.


From first-time homeowners to established business owners, Allyson and the Twin Palms team remain focused on the same goal: providing trusted insurance solutions with service that feels personal, responsive, and dependable.

Why Clients Choose Twin Palms Insurance Group

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Independent and Client-Focused

Access to multiple carriers means more flexibility, better comparisons, and coverage options shaped around your priorities.

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Family-Owned and Local

Strong community ties and a personal approach create an experience that feels welcoming, responsive, and genuinely helpful.

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20+ Years of Experience

More than two decades of industry experience bring trusted insight to every recommendation and every policy conversation.

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Customized Coverage Solutions

Your property, lifestyle, and business deserve more than one-size-fits-all protection. Every recommendation is tailored with care.

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 Free Quotes and Ongoing Support

Getting started is simple with free quotes, clear advice, and dependable support whenever your coverage needs change.

Independent Choice With Personalized Guidance

Working with an independent insurance agency in St. Augustine, FL, means having more options and more flexibility when it matters most. Twin Palms offers access to multiple carriers, making it easier to compare policies, explore coverage choices, and find solutions aligned with your needs.



That flexibility is paired with personal service every step of the way. Questions are answered clearly, recommendations are made thoughtfully, and every conversation is guided by what is best for the client.

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Your Peace of Mind, Our Priority

Twin Palms Insurance Group, The Ward Agency is here to help you explore tailored coverage for your home, auto, flood, and business insurance needs.